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We have compiled a list of frequently asked questions about Syvum and our products. Please go through them, there is a good chance that you will find what your are looking for in these. If you need further assistance, feel free to contact us.

Frequently Asked Questions

  1. I purchased a premier membership, how do I activate it?

  2. How do I obtain a user ID and Password?
    I purchased premier membership, can you please send me the user ID and Password?

  3. What is an activation code?
    How do I obtain an activation code?

  4. What is my activation code?

  5. What is the review mode, and how do I use it?

 

  1. I purchased a premier membership, how do I activate it?

    When you purchase a premier membership from Syvum, you receive 2 emails. One of them is the receipt, and is for your records. The second email with subject "Product purchase successful" contains instructions for activating your premier membership, as well as an activation code. If you have not received one or both of these emails, please make sure that they are not blocked by your spam filtering software/utility.

    The procedure for activating a premier membership is as follows:

    • If you have never registered as a member on our web site, you will need to create your own user ID and password from:

      https://www.syvum.com/members/register.html

      If you have already registered as a member, and have a user ID and password, you may go to the next step.

    • To activate/renew your membership, please go to:

      https://www.syvum.com/cgi/members/premier.cgi

      and enter your activation code, which can be found in the email with subject "Product purchase successful," as mentioned above.

  2. How do I obtain a user ID and Password?

    I purchased premier membership, can you please send me the user ID and Password?

    You need to create your own user ID and password. This can be done by registering as a member from:

    https://www.syvum.com/members/register.html

  3. What is an activation code?

    How do I obtain an activation code?

    An activation code is what you need to activate your premier membership. Free or trial membership does not require activation (it is automatically activated upon registration). If you wish to become a premier member, you may obtain your activation code by purchasing the premier membership from our online store.

  4. What is my activation code?

    If you purchased a premier membership from Syvum, you should have received 2 emails from us. One of them is the receipt, and is for your records. The second email with subject "Product purchase successful" contains instructions for activating your premier membership, as well as your activation code. If you have not received one or both of these emails, please make sure that they are not blocked by your spam filtering software/utility.

  5. What is the review mode, and how do I use it?

    The "Learning Mode" shows all questions from the database for any exercise/quiz. The "Review Mode," on the other hand, is designed to show you only the questions that you marked as Review by clicking the Review+ button next to the question, while your learning pace was set to something other than Review. You may mark as many question as Review+ while you are in "Learning Mode," to designate them for later review. When you want to review those questions, simply click on the "Review Mode" tab. Then you will be shown only the questions you marked for Review.

If you need further assistance, feel free to contact us.

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